Coupon & Reward Policy

1. Overview

Qadam rewards families that collectively meet monthly activity targets with exciting shopping coupons. These are real coupon codes that can be redeemed at participating grocery and retail stores. The goal is to incentivise healthy daily habits with meaningful, practical value for Indian households.

2. Who Is Eligible?

• Any active family group on Qadam with at least 2 members is eligible to participate in the monthly reward programme.
• All family members must have their Qadam account in good standing (not suspended or restricted).
• The family group must have been active for at least 7 consecutive days within the reward month to qualify.
• Members who have been removed from or left a family mid-month do not contribute to the family's monthly total for that month.

3. Step Targets & Reward Tiers

Each family runs on a rolling 30-day cycle. Every day, each family member earns points based on their step count relative to the family's daily step target. These points accumulate across all members for the full 30 days to give the family's total cycle points, which is then compared against the family's target points for the cycle.

₹150 Coupon — Premium Tier

• The family's total cycle points reach 100% or more of the target points.

₹75 Coupon — Standard Tier

• The family's total cycle points reach 70–99% of the target points.

If the family's total cycle points are below 70% of the target, no coupon is awarded for that cycle.

Note: Only one reward tier is awarded per family per cycle, based on the highest tier reached.

4. Monthly Reward Cycle

• Each family's reward cycle runs for 30 days, starting from the date the family was created or the previous cycle ended.
• Reward eligibility is calculated and made available within the app at the end of Day 30.
• Each family may earn a maximum of one coupon per 30-day cycle.
• Unclaimed rewards from a previous cycle do not carry forward. Each cycle is evaluated independently.

5. How to Claim Your Reward

1. At the start of the new month, the Family Admin will see a "Claim Reward" notification within the Qadam app.
2. The Family Admin taps "Claim" and selects their preferred store from the available partner stores.
3. The unique coupon code is displayed on-screen within the app.
4. The Family Admin shares the code with family members if they wish to use it together.
5. The coupon can then be used during checkout at the selected store (online or in-store, subject to the store's own terms).

Only the Family Admin can claim the monthly reward. If the Family Admin account is inactive or unavailable, please contact support@qadam.in.

6. Participating Stores

The Family Admin may choose one of our partner stores at the time of claiming. Once selected, the choice cannot be changed for that month's reward. The list of participating stores is available within the Qadam app and is subject to change.

We will notify users via in-app notice if any store is added or removed from the programme.

7. Coupon Terms & Validity

• Each coupon code is valid for 30 days from the date of issue.
• Coupon codes are for single use only. Each code can be redeemed once.
• Coupon codes are for personal use only and may not be sold, transferred, or exchanged for cash.
• The minimum order value and specific redemption conditions are set by the individual partner store and are subject to change at the store's discretion.
• Qadam is not responsible for the policies, terms, or availability of the participating stores.
• Expired or unused coupons cannot be reissued or replaced.

8. Reward Availability

Coupon availability is subject to pool capacity. While we strive to ensure coupons are always available for qualifying families, reward availability may be limited during high-demand periods. If a coupon cannot be issued due to technical limitations, we will notify the Family Admin and endeavour to resolve the issue within 7 business days.

9. Fraud & Misuse

Qadam has zero tolerance for fraudulent activity related to the reward programme. The following actions will result in immediate account suspensionand permanent disqualification from all rewards:

• Artificially inflating step counts by any means (mechanical device, automation, shaking the phone, etc.).
• Creating multiple accounts to manipulate reward eligibility.
• Sharing coupon codes publicly or reselling them.
• Any other conduct designed to exploit or game the reward system.

We reserve the right to void any reward and take appropriate action, including account termination, if we detect or reasonably suspect fraudulent activity.

10. Modifications to the Reward Programme

Qadam reserves the right to modify, suspend, or discontinue the reward programme at any time, with or without prior notice. This includes changes to:

• Step targets and eligibility criteria.
• Coupon values (₹75 / ₹150).
• Participating store partners.
• The reward cycle or frequency.

We will make reasonable efforts to notify users of significant changes via in-app notifications.

11. Tax Implications

Coupon rewards may be subject to applicable Indian tax laws. Users are individually responsible for any tax obligations arising from rewards received. Qadam does not provide tax advice.

12. Contact

For questions or disputes related to the reward programme, please contact us at support@qadam.in. Include your registered email address and family group name in your message.

This Coupon & Reward Policy is part of the Qadam Terms of Service. By using the app's reward features, you agree to this policy.